Returns & Exchanges
Scanlan Theodore offers a refined return process for items in original condition with tags attached within 14 days of purchase. We are committed to ensuring your shopping experience remains as seamless and sophisticated as our collections.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Affix Shipping Label
Generate and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the designated courier location; you will receive a confirmation email once our boutique team has processed your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing